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v1.0

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Get Started

  • Introduction
  • Set up Helpdesk
    • Connect your Store
      • Shopify
      • WooCommerce
      • Custom Store
    • Invite your Team Members
    • Set up Channels
    • Start Conversations

Channels

  • Overview
  • Email
    • Set up Email forwarding
      • Gmail
      • Outlook
  • SMS
  • Instagram DM

Team management

  • Overview
  • Manage your team
  • Helpdesk Agents

HelpDesk Settings

  • Overview
  • General
  • Agent Assignment
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Introduction

Helpdesk by Contlo empowers you and your support team to handle customer queries or requests efficiently and quickly.

Get Started

To start using Contlo's Helpdesk, follow the steps below:

  1. Set up Helpdesk
    1. Connect your Store
    2. Invite your Team Members
    3. Set up Channels
    4. Start Conversations

Updated 3 months ago


Set up Helpdesk
  • Table of Contents
    • Get Started