Invite your Team Members
After connecting your store, you need to add your team members to Contlo to resolve the customers' support queries. Follow the steps given below:
- On the Get Started screen, click Add Users under Invite team members.
- On the Add New Team member modal, fill in the required details as described below:
- Name: Enter your team member’s name.
- Email: Enter the Email ID.
- Roles: Select the roles for the respective team member:
- Admin
- Manager
- Helpdesk Agent
- Operator
- Active Channels: Select the channels for the respective support agent.
- Click Send Invite to invite your team members.
Updated 8 months ago