Invite your Team Members

After connecting your store, you need to add your team members to Contlo to resolve the customers' support queries. Follow the steps given below:

1. On the Get Started screen, click Add Users under Invite team members.
2. On the Add New Team member modal, fill in the required details as described below:
   1. Name: Enter your team member’s name.
   2. Email: Enter the Email ID.
   3. Roles: Select the roles for the respective team member:
      1. Admin
      2. Manager
      3. Helpdesk Agent
      4. Operator
   4. Active Channels: Select the channels for the respective support agent.
3. Click Send Invite to invite your team members.